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Import CleverTap Retention Events

Beta

This CleverTap integration is currently in beta, and is still in active development. To join their beta program, or if you have any queries about the feature, contact CleverTap Customer Success Team.

CleverTap is a modern, integrated retention cloud that empowers digital consumer brands to increase customer retention and lifetime value. With this integration, you can ingest event data from CleverTap into Amplitude for further analysis.

Considerations

  • CleverTap Integration lets you select the region where you have implemented Amplitude: Standard or EU. Contact the Amplitude support team if you don't know which data center you are on.
  • This feature is available to users on the CleverTap Enterprise plan.

Setup

Amplitude setup

Copy the Amplitude API key for your project.

There are no other setup steps in Amplitude.

CleverTap setup

  1. In your CleverTap dashboard, navigate to Settings > Engage > Partners.
  2. Hover over Amplitude, and click Integrate.
  3. Enter your Amplitude API key.
  4. Select the Data Center Region (Standard, EU) corresponding to the region where you have implemented Amplitude.
  5. Specify Amplitude User ID Mapping (Identity, Phone, or Email).
  6. Select Amplitude Device ID Mapping (None or CleverTap).
  7. Save your work.

See CleverTap's documentation for full instructions and references.

After you've finished creating the integration, set up an export.


Last update: 2022-06-16