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Send Cohorts to Appcues

Feature availability

This feature is available in accounts with a Growth or Enterprise plan.

Amplitude's Appcues integration allows you to send finely targeted behavioral audiences from Amplitude to Appcues. You can then use them to power tailored in-product onboarding tutorials, tooltips, announcements, promotions, and surveys.

Considerations

  • You need an Appcues account.
  • You must have a user property in Amplitude that matches the User ID field in Appcues.

Setup

  1. In Amplitude Data, click Catalog and select the Destinations tab.
  2. In the Cohort section, click Appcues.
  3. Enter your Appcues account ID. You can find your account ID by following these instructions.
  4. Select the Amplitude user property to map to the Appcues User ID field. This property should match the User ID field.
  5. Save your work.

Send a cohort

To sync a cohort between Amplitude and Appcues, follow these steps:

  1. Open your cohort and select the API target to sync to.
  2. Specify the custom field to sync to. Appcues automatically creates this field the first time your cohort syncs. The field name can't contain any quote characters.
  3. Specify whether to run a one-time sync, or whether you want the sync to occur on a scheduled basis.

In Appcues, the cohort appears as a user property. Its name matches the one you provided for the custom field. It's set to true if a user is in the cohort at the time of sync, and false if they're not.

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